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Delivery
At Shopspai, we strive to ensure that your furniture arrives in perfect condition. We partner with reliable delivery services to provide timely and safe delivery of your orders. Once your order is placed, you will receive an email confirmation with tracking information, allowing you to monitor your shipment’s progress.
Returns Policy
If you are not completely satisfied with your purchase, we accept returns and exchanges under the following conditions:
Eligibility: Items must be returned within 30 days of delivery, unused, and in their original packaging with all accessories and tags attached.
Non-Returnable Items: Certain items, such as custom or special order furniture, may not be eligible for return. Please check the product description for specific return eligibility.
Initiating a Return: To initiate a return, please contact our customer service team at [Your Email Address] or [Your Phone Number]. We will guide you through the return process and provide you with a return authorization.
Returns
If you would like to exchange your item for a different size, color, or style, please follow the same process as outlined in our Returns Policy. Once we receive the returned item, we will process your exchange promptly.
Help
If you have any questions or need assistance with your return or exchange, our customer service team is here to help. Please reach out to us at info@shopspai.com or +31684121129, and we will gladly assist you.
