Shopspi Jewellery Shop processes orders within 14 business days after payment confirmation. We use trusted shipping carriers to deliver products within the EU, and estimated delivery times vary depending on your location. Customers are responsible for providing accurate shipping information. While we make every effort to ensure timely delivery, we are not responsible for delays caused by courier services, customs, or other unforeseen events. Shipping costs are calculated at checkout and are non-refundable. Once your order is shipped, you will receive a tracking number to monitor your delivery. For any questions or issues regarding shipping, please contact us at info@shopspi.com